Payment Methods and Policy

At Sauvoria, we strive to create a simple, secure, and transparent shopping experience for every customer.
This page explains all available payment methods, our payment procedures, and how we ensure your financial safety.

Accepted Payment Methods
We accept a variety of safe and convenient payment options for your purchase:

1. Credit & Debit Cards
We accept all major credit and debit cards, including:
• Visa
• MasterCard
• American Express
• UnionPay

How to pay by card:
1. Choose “Credit/Debit Card” at checkout.
2. Enter your card details (number, expiration date, CVV).
3. Complete the billing information.
4. Confirm your payment.
5. You’ll be redirected to a confirmation page and receive a confirmation email immediately after purchase.

2. Digital Wallets
We support popular digital payment options for a fast and contactless checkout experience:
• Apple Pay
• Google Pay
• PayPal

Apple Pay & Google Pay
• Choose “Apple Pay” or “Google Pay” at checkout.
• Authenticate your payment via Face ID, Touch ID, or device password.
• Confirm your shipping and billing details.
• Once approved, you’ll be redirected back to our website with an order confirmation.

PayPal
PayPal is a globally trusted online payment system that allows secure and fast transactions without sharing your card details.

To pay with PayPal:
1. Select “PayPal” at checkout.
2. You’ll be redirected to the PayPal website.
3. Log in or create a PayPal account.
4. Confirm the payment.
5. You’ll return to our site and receive an order confirmation email.

Benefits of PayPal:
• Easy and fast checkout process
• No need to share financial details
• Comprehensive buyer and fraud protection

3. Shop Pay
Shop Pay provides a fast and secure accelerated checkout experience:
1. Select “Shop Pay” at checkout.
2. Log in to your Shop Pay account.
3. Confirm your purchase.
4. You’ll be redirected to the confirmation page and receive an order confirmation email.

Payment Security
Your security and privacy are our highest priority.
All transactions are processed through encrypted and PCI-compliant payment gateways to protect your financial and personal data.
• Sauvoria does not store your credit card information.
• All sensitive data is transmitted securely through SSL encryption.
• Our data handling fully complies with applicable privacy and data protection laws.

Payment Policy Details
Order Confirmation
Your order is confirmed once the payment is processed successfully.
A confirmation email containing your order details will be sent immediately after checkout.

Currency
All product prices displayed on our website are in United States Dollars (USD).

Taxes and Duties
All prices are in United States Dollars (USD) and include applicable sales tax where required.

Failed Payments
If your payment attempt fails, please verify your payment details or try an alternative method.
For continued issues, you can contact our support team at support@sauvoria.com for assistance.

Refunds for Payments
Refunds are processed according to our Return & Refund Policy.
Approved refunds will be issued to your original payment method.

Please note:
• Processing times may vary depending on your bank or payment provider.
• You will receive an email notification once your refund has been issued.

Questions?
Visit our FAQ page or reach out to our customer support:
Store Name: Sauvoria
Address: 74–78 Stanley Street, Flat 5, 4/F, Won Hing Building, Central, Hong Kong SAR 999077

Email:support@sauvoria.com
Phone: +85262367210

Customer Service Hours:Monday to Friday: 9:00 AM – 5:00 PM (GMT-5)
We will respond your email within24 hrs (Mon–Fri)— weekend messages answered Monday.